Due to hygiene, safety, and intimate wear considerations, all lingerie products sold by ByBougie are strictly non-returnable and non-refundable.

This policy applies to all items without exception. Customers are strongly advised to review product descriptions, sizing guides, images, and measurements carefully before placing an order.

Refunds or returns will not be provided for:

• Change of mind

• Incorrect size selection

• Personal preference or fit issues

• Minor variations in colour or design

By completing a purchase, customers acknowledge and agree to this policy.